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Microsoft Dynamics GP 2016 Set To Be Released in May
The latest version of Microsoft Dynamics GP is set to be released in May 2016 according to an announcement from Terry Heley, Microsoft Escalation Engineer. We do recommend waiting to upgrade your...
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ERP Is about Creativity as well as Efficiency
Advertising and media businesses operate in a fast-evolving market and those who do not change to meet the new challenges get left behind fast. So why is it that in an industry constantly pushing the...
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Microsoft Release Update Cadence & News Info Bytes for First Part of 2016
Those in the "KNOW" have shared with us a few tid-bits of information about upcoming news and priorities from Microsoft and Dynamics GP. Terry Heley is an Escalation Engineer for Microsoft Dynamics,...
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New ways to reach more prospects with SMS Marketing
(Please visit the site to view this video)Discover new ways to reach more prospects with Microsoft Dynamics SMS Marketing. Watch this video to see how a typical SMS Marketing flow works, and learn how...
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Tip #577: Tipster guide to Dynamics CRM Hierarchical Visualizations
¡Hola! Es viernes, mis amigos and that means tacos and another video.Hierarchical Visualizations provide a great way to work with hierarchical data in Dynamics CRM both on system and custom entities....
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不快な思いをしたお客様を生涯のお得意様に変える
今日となっては、満足している顧客こそが優良顧客であることをほとんどの企業が知っています。満足している顧客とは、企業に信頼を寄せていて、その企業が提供する製品やサービスに対して強い親近感や愛着を抱いている顧客を指します。しかし、顧客が不快な体験した場合はどうなるでしょうか。このようなときこそ正念場です。顧客の不快な体験に適切に対処できれば、そもそも不快な体験がなかった場合よりも顧客の愛着を強くすること...
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Effective labor rate
Some time ago I came across the following blog post that illustrates the effect of using the effective labor rate for project hour transactions. While the post nicely describes the effect of...
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CRM Field Level Security
There are three security access level for an entity field in CRM. They are – Read Create Update For privacy/security reason we would often like to limit access to certain fields from certain...
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企業に顧客戦略の責任者が必要な理由
顧客は不満を持っています。貴社の顧客も不満を抱えているかもしれません。 最近のレポート ( 英語 ) によると、顧客満足度はこの 9 年間で最も低くなっています。サービス業界の方々は、この結果に驚かないでしょう。顧客は以前に増して多くの知識を身につけています。そして問題がある場合、好みのチャネルを通じて直ちに回答を求めます。 カスタマー...
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Dynamics CRM Configuration Data Mover v1.7
I've released an updated version of my Dynamics CRM Configuration Data Mover tool that includes the following GUI enhancements:Password masking in connection form (saved passwords are still stored as...
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Microsoft Dynamics CRM 2016 Update 1 – What to expect
Microsoft is currently busy working on the first update release for CRM 2016, and here some of the feature updates and fixed. General known issues This section is for general issues that occur in...
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CRM 2015 - Importing an .xlsx file Issue
Trying to import an exported excel file on CRM 2015 Onprem when i came across with an error i found really strange. Googling i found few posts talking about this kind of issue, but it was related...
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Mobile Controls in Dynamics CRM 2016
IntroductionMicrosoft Dynamics CRM 2016 introduces new mobility features to enhance and increase the user experience for CRM apps for both Tablet and Mobile.In our today’s blog, we will go over the...
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Set Process through Workflow in Dynamics CRM 2016
Introduction: Since the release of Microsoft Dynamics CRM 2013, the new feature of building and deploying a standard business process flow has become important to organizations. The prime objective...
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Work with a range in EP
An item I use frequently in the EP development, changing the query ranges from code behind. The code snippet is like this: .... using (ApplicationProxy.Query appQuery =...
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IDMF Posting error on starting for Ax 2012 windows 8 r2
This topic is related to Intelligent Data Management Framework for Microsoft Dynamics.If you have installed IDMF then trying to start IDMF then facing error like must complete post installation task...
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6 Metrics to Measure Your Customer Service Knowledge
Customer service knowledge comes in many forms from customer self-service knowledge to agent-facing knowledge, and many formats from video, to knowledge base articles and more. No matter where or how...
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Using Microsoft Dynamics CRM's SLAs and Enhancements to Drive Service...
The Spring 2014 release of Microsoft Dynamics CRM (code named Leo) added SLAs and Entitlements to the revamped Service Module, giving support representatives the ability to track and define the level...
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Friday Flash Tip: Updating the Definition of an Entity in CRM Programmatically
Did you know that you can programmatically update the definition of an entity in CRM using the UpdateEntityRequest class which contains the data that is needed to update the definition of an entity?...
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Online Dynamics Support!
Quem de vocês conhece e/ou já utilizou a os serviços do site abaixo?http://www.onlinedynamicssupport.com/Se possível deixem suas opiniões!
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